Help Center
Help Center

Insurance Purchase Instructions

Are you still worried about not receiving your package?


Are you still afraid that your package will be detained by the customs?


Are you still worried about various uncontrollable factors in international transportation?




To address users' concerns and safeguard their rights and interests, DemoBuy offers Demobuy Insurance, providing you with more secure package transportation services.








Demobuy Insurance covers the following three types of insurance:




1. Delay insurance


If the delivery time of your package exceeds 30 or 40 days (starting from the date of package shipment, the delivery time standards vary by route), we will compensate you 20% of the shipping cost.




2. Customs fastener insurance


If your package is detained by the customs, we will make compensation based on the condition of the package and the compensation standard.




3. Loss/Damage insurance


If your package is lost or damaged, we will compensate according to the condition of the package and the compensation standard.








Insurance purchase scope


Whether the specific destination country supports the purchase of insurance and the insurance coverage for each route, please directly check through the freight estimation link:


https://www.oksalebuy.com/estimation












The final interpretation right of the above content belongs to the DemoBuy platform. Thank you for your understanding.


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