Help Center
Help Center

Why hasn't the trajectory been updated since the package was sent out?

After the package was dispatched, there was no trajectory update at all








For some routes, the update of the first track will not be available until about 3 days after the package is dispatched. Please wait patiently.












2. After the first trajectory of the package is displayed, there is no next update








Some routes will update the trajectory of the first online information after the package is dispatched. Then, the next update will be made after the package is picked up and scanned by the carrier. The update time varies from 3 to 10 days depending on the situation of different routes. Please wait patiently.












Warm reminder: For routes with longer trajectory update times, we will provide a reminder below the corresponding route's package for your reference.


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