Introduction

Welcome to the DemoBuy platform (hereinafter referred to as "this platform" or "DemoBuy"). We are well aware of the significance of privacy and personal information, and are committed to protecting your right to personal privacy. This Privacy Policy aims to provide you with detailed information on how we collect, use, store and protect your personal information, as well as the rights you enjoy when using this platform.

Before using the services of this platform, please read this Privacy Policy carefully. By accessing or using this platform, you agree that we may collect, use and share your personal information in accordance with the provisions of this Privacy Policy. If you do not agree with any of the terms of this Privacy Policy, please stop using the services of this platform immediately.

This Privacy Policy includes the following contents:

1. What information to collect: We will detail the various types of information we may collect when you use this platform, including personal information, transaction information and technical information.

2. Purpose of the collected information: We will explain how we use the collected information to provide, improve and promote our services, and ensure your user experience.

3. Encryption protection: We will introduce the encryption and other security measures we have taken to protect your personal information, ensuring that your information is fully protected during transmission and storage.

4. Rights and Interests: We will elaborate on your various rights regarding personal information, including the rights to access, correct, delete and adjust private information, as well as how to exercise these rights.

5. Regional Legal Constraints: We will explain which laws this Privacy Policy is protected by and which country's regulatory requirements it follows to ensure that your personal information is processed legally and in compliance.

DemoBuy may update this Privacy Policy from time to time to reflect changes in our information processing practices or requirements of laws and regulations. The updated privacy policy will come into effect upon its release and replace the original privacy policy. We encourage you to review this Privacy Policy regularly to stay informed of the latest updates.

We are committed to taking reasonable technical and organizational measures to ensure the security of your personal information and protect your right to privacy within the scope permitted by law. If you have any questions about this Privacy Policy or need further information, please contact us through the contact details provided at the end of this Privacy Policy.

Thank you for choosing DemoBuy. We look forward to providing you with high-quality service.

1. What information will we collect

When you use the DemoBuy platform, we will collect the following types of information:

The information you voluntarily provided (if any below) :

Personal information: including your name, gender, mobile phone number, email address, address, date of birth, etc.

Account information: including your PayPal account, Google account information, etc.

Payment information: including your bank card, credit card information, etc.

Device information: including your device ID, device type, etc.

Other information: including the photos you uploaded, etc.

The information passively obtained by DemoBuy:

Technical information: including your IP address, device location information, etc.

Usage information: including your login time on this platform, browsing history, etc.

Transaction information: including your service order information, payment information, etc.

We collect this information in various ways to provide you with personalized services, improve the functions of our platform, and ensure the security of your account.

2. Purpose of the collected information

We use your personal information to operate, provide, develop and improve our products and services. These uses include but are not limited to:

2.1 User Qualification Acquisition and Account Maintenance: Collect your name, email address, mobile phone number, birthday, profile picture, country, language, gender information, as well as third-party account information (such as Apple accounts, Google accounts) to create and maintain your account, ensure account security, and identify your identity in accordance with local laws.

2.2 Third-party Platform Account Binding: When you need to bind your DemoBuy account to a third-party platform account, authorize us to disclose your account information (such as name, email address, account ID) to the third-party platform.

2.3 Binding of Referral Relationship: When using the "Invitation Code" function of the platform to establish a referral relationship, it allows us to disclose necessary identity information (such as account ID, email address) to both the referrer and the referrer to verify the rights and interests of the referrer.

2.4 Information Intermediary Service Acquisition: Provide account information, password, bank account information, email address, mobile phone number, device information, etc., to identify your account identity, match purchase agency service orders, and prompt the order status.

2.5 Assist in fulfilling purchase orders on behalf of others: Provide mobile phone numbers, email addresses, tax numbers, order information, bank accounts, identity information, addresses, etc., to confirm the order status and executability, and ensure that the purchase service provider and logistics service provider can complete the service smoothly.

2.6 Customer Service and Dispute Resolution: When contacting customer service or handling order disputes, provide necessary personal information for identity verification, and keep communication records and related contents to facilitate prompt problem-solving.

2.7 Promotion Function Usage: When using the promotion function to withdraw earnings, provide your name, bank account number, and the information of the opening bank. When accepting promotion services, we are allowed to disclose the name and order amount information to the promotion users.

2.8 Troubleshooting and Service Improvement: Collect service log information such as search, browsing, and viewing records, as well as payment time, amount, and channel information, to analyze and improve the reliability, security, and stability of system services.

2.9 Recommendation and Personalization: Collect search, browsing records and order information to evaluate user preferences and enhance personalized experiences.

2.10 Compliance with legal obligations: In certain circumstances, personal information is collected and used to comply with legal requirements, such as transaction security, intellectual property protection, anti-money laundering and anti-commercial bribery, etc.

2.11 Sending You Information: Using address, email address, and mobile phone number information, we will send you information related to services, platform operations, and legal documents (such as user agreements, platform rules, platform activities, etc.).

2.12 Advertising: Collect and use addresses, contact numbers, and email addresses to advertise and recommend services that you may be interested in.

2.13 Risk Control: To ensure the security of transactions or payment behaviors, collect product information, receiving information, equipment information, payment information, etc. under the order item, and provide this information as required by the payment institution or third-party institution.

We promise to use your personal information only within the necessary scope and take reasonable measures to ensure your privacy and information security.

3. Whether it is encrypted and protected

We attach great importance to the security of your personal information and take multiple measures to ensure that your information is fully protected during transmission and storage. These measures include but are not limited to:

3.1 Data Encryption:

3.1.1 Transmission Encryption: We use Secure Sockets Layer (SSL) technology to encrypt data, ensuring that your personal information is not accessed or intercepted by unauthorized third parties during transmission.

3.1.2 Storage Encryption: We employ advanced encryption technology to encrypt personal information stored on servers, ensuring the security of the data during the storage process.

3.2 Access Control:

3.2.1 Permission Management: We strictly manage the permissions of our employees and third-party service providers who access your personal information to ensure that only authorized personnel can access your personal information.

3.2.2 Authentication: We employ multi-factor Authentication (MFA) and other authentication mechanisms to ensure that only verified users can access their accounts and related information.

3.3 Security Protocol:

3.3.1 Regular Audit: We conduct regular security audits and evaluations to identify and fix potential security vulnerabilities, ensuring that our security measures are always in the best condition.

3.3.2 Security Monitoring: We implement round-the-clock security monitoring to promptly detect and respond to any abnormal activities or potential security threats.

3.4 Data Backup:

3.4.1 Regular Backup: We regularly back up personal information to ensure that data can be quickly restored in the event of unexpected events, such as data loss or system failure.

3.4.2 Disaster Recovery Plan: We have developed a detailed disaster recovery plan to ensure that measures can be taken promptly in the event of a major security incident to protect your personal information.

3.5 Staff Training:

3.5.1 Security Awareness Training: We regularly provide information security and privacy protection training to our employees to ensure they understand and comply with our security policies and procedures.

6. Strict control

3.6.1 Employee and Partner Management: DemoBuy strictly controls all employees and partners who have access to user information to ensure that there is no possibility of leakage under normal circumstances.

3.6.2 Leak Handling: In the event of an information leak, DemoBuy will immediately identify the responsible person and transfer them to the court of the country where the office is located for handling.

We commit to taking all reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, use or disclosure. If you have any questions about our security measures or need further information, please contact us through the contact details provided at the end of this Privacy Policy.

4. Equity

We respect and protect all your rights regarding personal information. When you use the DemoBuy platform, you enjoy the following benefits:

4.1 Right of Access: You have the right to access the personal information about you that we have collected. You can log in to your account to view, update or modify your personal information.

4.2 Right to Correction: If you find that the personal information we hold about you is inaccurate or incomplete, you have the right to request us to make corrections. You can make modifications through your account Settings or correct them by contacting our customer service team.

4.3 Right to Deletion: In certain circumstances, you have the right to request that we delete your personal information. For example, when the information is no longer necessary for the purpose of collection, or when you withdraw your consent. Please note that certain legal obligations may require us to retain some information.

3.4 Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information. For instance, when you question the accuracy of the information or the legality of its processing, you can request us to temporarily suspend the processing of the information.

3.5 Right to Data Portability: You have the right to obtain a copy of the personal information you have provided to us and to transmit it to other data controllers in a structured, commonly used and machine-readable format.

3.6 Right to Object: You have the right to object to our processing of your personal information under specific circumstances. For example, you can object to our use of your information for direct marketing purposes.

3.7 Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the legality of processing based on consent before the withdrawal.

3.8 Right to Complaint: If you believe that we have violated applicable privacy laws in handling your personal information, you have the right to file a complaint with the relevant data protection regulatory authority.

3.9 Privacy Settings Management: You can manage your privacy preferences through account Settings, such as choosing whether to receive marketing messages or adjusting information sharing Settings.

To exercise the above rights, you can contact us through the contact information provided at the end of this Privacy Policy. We will respond to your request within a reasonable time and take appropriate measures.

We are committed to protecting your privacy rights and ensuring that your personal information is processed safely, legally and transparently.

5. Regional legal constraints

We are committed to protecting your personal information in accordance with applicable laws and regulations, and ensuring that our privacy policy complies with relevant legal requirements. Specifically as follows:

5.1 Applicable Laws: DemoBuy's privacy policy and data processing activities are subject to the privacy laws and data protection regulations of your country or region. We will handle and protect your personal information in accordance with these laws and regulations.

5.2 EU and European Economic Area (EEA) Users: If you are located in the EU or EEA, we will comply with the provisions of the General Data Protection Regulation (GDPR). The GDPR grants you specific rights, such as access, correction, deletion, restriction of processing, data portability and objection rights, etc.

5.3 UK Users: If you are located in the UK, we will comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). You have specific rights, such as access, correction, deletion, restriction of processing, data portability and objection rights, etc. We will ensure that the processing of your personal information in the UK complies with the requirements of these laws and regulations.

5.4 U.S. Users: If you are located in the United States, we will comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA), etc. CCPA grants you specific rights, such as access, deletion and opt-out of the sale of your personal information, etc.

5.5 Users from other regions: If you are located in another country or region, we will abide by the privacy laws and data protection regulations of your country or region. We will handle and protect your personal information in accordance with these laws and regulations.

5.6 Cross-border Data Transfer: When processing your personal information, your data may be transferred to other countries or regions outside your home country or region. When conducting cross-border data transmission, we will take appropriate protective measures to ensure that your personal information is protected at the same level as in your country or region.