Help Center
Help Center

Customize logistics service processes

How to submit customized logistics


You can submit your application through the bag pick-up page by selecting "Customized Logistics" in the route


2. You can enter the application page for customized logistics through the freight estimation page




Warm reminder

1. We will find a suitable customized logistics route for you based on the product information you fill in. Please fill in the corresponding product information truthfully.

2. We will communicate with users throughout the service process through the information within the DemoBuy platform. Please pay close attention to the message reception and reply in a timely manner.





Customized logistics service process


To be updated





Explanation on customized Logistics services


Processing time limit: Follow up and respond within 1 working day after receiving the user's application


2. Mode of transportation: Mainly by railway or sea


3. Fee Description: A 20-yuan operation fee will be charged for customized logistics routes. The final freight will be updated after the package is packed in the warehouse


4. Other notes: The tracking number of the package is generally updated within 3 to 5 working days after the package is dispatched


Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.