Help Center
Help Center

How to apply for withdrawal of the balance in the DEMOBUY account?

If you want to refund the available balance in your DemoBuy account to your recharge account, you need to enter "User Center - (My Assets) Balance - Withdrawal", select and click "Withdrawal" to submit a refund application. The finance department usually processes it within 2-3 working days. After applying for a refund, the applied portion will be frozen and unusable. To ensure that the refund amount is consistent with what you applied for, after the financial processing, the funds will be returned to your original recharge account (bank account or third-party payment account) along the original payment route.

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