Help Center
Help Center

After making the payment, DEMOBUY shows that the payment failed. What should I do?

What should I do if the account shows that the payment failed after making the payment?




If the payment method you have chosen confirms a successful payment but DemoBuy shows a payment failure, you can contact the online customer service and provide the relevant transaction details. We will further verify it for you.








Common reasons for unsuccessful payment




If the information you fill in during payment is incorrect, it may result in the bank's unsuccessful deduction.




2. If the payment fails due to a browser issue, you can try clearing the Cookies of your browser first and then make the payment again. If it still doesn't work, log in and make the payment again with another browser.


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