Rapid Order Processing
Orders are reviewed and processed for purchasing within 12 hours, 24/7.
一、赔偿细则
如果您的包裹出现了丢失/破损、延误、海关扣件等情况,且您在提交运单时购买了包裹保险,我们将按照包裹实际运费+商品实际价值进行赔偿,最高不超过保价金额。 如您的包裹出现延误且获取延误赔偿后又产生了丢失/破损或者海关扣件的情况,我们将扣除延误赔偿金额后再做最终赔偿。
二、赔偿标准
各路线赔偿标准,详见提交包裹页面路线下方绿色图标内相应内容
免责申明
1、延误险免责说明:因始发国、中转国、目的国出现疫情、恶劣天气、战乱等不可抗力因素;包裹因海关查验,收件人不配合当地海关清关或缴税;以及包裹投递失败或到达投递点后因收件人原因未能及时领取等原因造成的时效延长,均不在延误赔偿范围之内。
2、丢失/破损险免责说明:因收件人原因造成包裹丢失/破损,以及因收件人未及时签收包裹造成包裹退回物流商海外仓或被物流商销毁的,均不在丢失/破损赔偿范围之内。
3、海关扣件险免责说明:因收件人不配合当地海关清关或缴税等原因造成的海关扣件,则不在海关扣件赔偿范围之内。
以上内容的最终解释权归DemoBuy平台所有,谢谢您的理解。
Rapid Order Processing
Orders are reviewed and processed for purchasing within 12 hours, 24/7.
Express Parcel Handling
International parcels are dispatched for shipping within 24 hours after submission.
7*12 Customer Service
Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.
Professional Parcel Planning
Expert parcel planning to maximize the use of your package space, saving every penny possible.