Help Center
Help Center

Contact us

We value your opinions and feedback. If you have any questions, suggestions, or need assistance, please feel free to contact us through the following methods. Our customer service team is here to serve you.


Customer Service Email
Email: [email protected]

Service Hours: 24/7


Mailing Address
If you need to mail documents or other items, please send the package to the following address (please contact us in advance, otherwise we may not receive it):
Recipient: DemoBuy LTD

Address: Room 1101, 14/F, Eastern Building, 125-126 Connaught Road Central, Sheung Wan, Hong Kong


Business Cooperation
For business cooperation inquiries, media consultations, or other commercial opportunities, please contact us through:

Email: [email protected]


Complaints & Suggestions
We are committed to providing quality service. If you are dissatisfied with our service or have any improvement suggestions, please let us know through:

Email: [email protected]


Rapid Order Processing

Orders are reviewed and processed for purchasing within 12 hours, 24/7.

Express Parcel Handling

International parcels are dispatched for shipping within 24 hours after submission.

7*12 Customer Service

Our 7*12 customer service team is here to accompany you throughout your shopping experience, ready to resolve any issues at any time.

Professional Parcel Planning

Expert parcel planning to maximize the use of your package space, saving every penny possible.